IT Consulting & Technology Strategy

Fernando Benitez

Comprehensive IT solutions and strategic guidance to help businesses transform and grow. From AI implementation to enterprise architecture, I partner with organizations to achieve their technology goals.

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What I Do

Consulting Services

End-to-end technology consulting across strategy, implementation, and optimization.

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Business Strategy

  • Business Consulting — Strategic planning and process optimization
  • Customer Experience — CX strategy and guest/member/visitor/client journey mapping
  • Enterprise Architecture — Technology roadmaps and governance
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Technology Solutions

  • Solutions Architecture — System design and integration
  • Software Development — Custom applications and platforms
  • RPA — Robotic Process Automation implementation
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AI & Analytics

  • Artificial Intelligence — AI strategy and implementation
  • Agentic Solutions — Autonomous AI systems
  • Business Intelligence — Data analytics and reporting
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Enterprise Systems

  • ERP Solutions — Enterprise Resource Planning
  • CRM Systems — Customer Relationship Management
  • Omnichannel Solutions — Unified customer experiences
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Cloud & AWS

  • Amazon Consulting — AWS cloud solutions and migration
  • Cloud Architecture — Scalable and secure cloud designs
  • DevOps & Automation — CI/CD and infrastructure as code
Solutions

Products

Purpose-built solutions designed to deliver immediate business impact.

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Vox

Amazon Connect Omnicanal · Connect IA Unlimited

Enterprise omnichannel contact center powered by Amazon Connect and AI. Unified voice, chat, email, and social channels with intelligent routing, real-time analytics, and AI-driven customer interactions — with unlimited scalability.

Amazon Connect AI Agents Omnichannel Real-time Analytics AWS
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Available Now
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Pretium

Hotel Price Intelligence Platform

Plataforma de inteligencia de precios hoteleros con dos agentes AI especializados. Rate Comparison compara tus tarifas con el competitive set a través de OTAs y canales directos; Rate Parity detecta inconsistencias y disparidades para proteger ingresos e integridad de marca — convirtiendo los datos de precios en decisiones accionables.

AI Agents Rate Comparison Rate Parity Hotel Tech Revenue Management
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More products coming soon
Credentials

AWS Certifications

Validated expertise across AWS cloud architecture, practitioner fundamentals, and AI.

AWS Solutions Architect Badge Solutions Architect AWS Cloud Practitioner Badge Cloud Practitioner AWS AI Practitioner Badge AI Practitioner

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Insights

Latest Posts

Thoughts and updates shared on LinkedIn.

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Get in Touch

Let's Work Together

Ready to transform your business?

Leave me a message and I will respond as quickly as possible. Whether you need strategic consulting, a technology assessment, or a specific solution — let's discuss how I can help.

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contact@fbenitez.info